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Privacy Policy
This Privacy Policy describes how www.lesolari.eu (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
Contact
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at barcelona@lesolari.eu or by mail using the details provided below:
Le Solari Brand SL, Carrer de València 276, 08007 Barcelona, Barcelona, Spain
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.
- Device Information
- Purpose of collection: load the Site accurately for you and perform analysis on Site usage to optimize our Site.
- Collection source: collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
- Disclosure for commercial purposes: shared with our Shopify processor.
- Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Order information
- Purpose of collection: provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, examine our orders for possible risks or fraud, and when online with the preferences you have shared with us, provide you with information or advertising related to our products or services.
- Collection source: collected from you.
- Disclosure for commercial purposes: shared with our Shopify processor.
- Personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number.
- Customer service information
- Purpose of collection: create a solid customer database to promote our brand and products.
- Collection source: through our website www.lesolari.eu and the platform we are using to host our website (shopify).
- Disclosure for commercial purposes: We do not sell your data. Le Solari is not in the business of selling its customers' data and never will.
- Purpose of collection: provide customer service.
- Collection source: collected from you
Share personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.
- We use TikTok Pixel to help us show ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you. You can also unsubscribe from TikTok Privacy Policy: You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We use Pinterest to help us show ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you. You can also unsubscribe from Pinterest Privacy Policy: You can also unsubscribe from Pinterest here: https://policy.pinterest.com/es/privacy-policy.
- We use Instagram to help us show ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you. You can also unsubscribe from Instagram Privacy Policy: You can also unsubscribe from Pinterest here: https://help.instagram.com/155833707900388.
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of receiving targeted advertising by:
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.
Legal base
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on or significantly affects you.
We do not engage in fully automated decision making that has legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.
Services that include elements of automated decision making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Sale of personal information
We do not sell your data.
Your rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above (barcelona@lesolari.eu).
Your personal information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), transfer it to a new service, and request that your Personal Information be corrected. , updated or deleted. If you wish to exercise these rights, please contact us using the contact information above (barcelona@lesolari.eu).
cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether they are visiting for the first time or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to compare this list with the current list of Shopify cookies in the merchant store: https://www.shopify.com/legal/cookies]
Cookies Necessary for the Functioning of the Store
| Yam | function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2 and |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30 min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_view | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30 min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2 and |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2 and |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reports and analysis
| Yam | function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30 min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30 min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30 min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30 min |
| _shopify_y | Shopify analytics. | 1y |
| _and | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
Facebook Pixel: https://www.facebook.com/business/help/471978536642445?id=1205376682832142
Google Analytics: https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage?hl=es
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as: www.allaboutcookies.org .
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Complaints
As stated above, if you wish to make a complaint, please contact us by email or post using the details provided under "Contact" above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://sedeagpd.gob.es/sede-electronica-web/
Last updated: 12/04/2022